---
title: Terms and conditions
version: 3.1
mustache: main.yaml
---


# Terms and Conditions

## Scope of the T&C {#sec:sec_scope}

These terms and conditions govern our contractual relationship concerning the license of and use of certain services related to:
<span id="define-software"></span>

- **FileZilla** **Pro**<sup>®</sup>,
- **FileZilla Pro - FTP and Cloud**,
- **FileZilla CLI** and **FileZilla Pro CLI** and
- **FileZilla Pro Enterprise Server**,

also collectively called "**Software**",[^software] and any accompanying manuals, help files and documentation (the “Documentation”).
**FileZilla Pro**, **FileZilla Pro - FTP and Cloud**, **FileZilla Pro CLI** and **FileZilla Pro Enterprise Server** are trade names of Business Follows Srl of Rome (Italy), whose data are at the end of this document.
[Software] may come as a one-off purchase or a subscription-based software application.
In a one-off purchase you will have a right to receive services or other rights for the maximum period of time indicated in the package you have purchased or ‒ missing that indication ‒ for up to five years.
In a subscription-based software application you will receive access to the services or other rights for the time when you will keep your subscription active by renewing it, until terminated by either parties.

The registration of the services will be performed as per the documentation in the FileZilla Pro website, unless you purchased on other stores.
In the latter case both the registration and the termination procedures may be different and depend on stores' standard terms.

Registration shall occur within 4 weeks since purchase to fully benefit from the entire period of the services.
Should you fail to complete the registration within this period of time for a problem originating from our servers, please inform us and we will provide you with an extension to cover the time when you have been unable to complete the registration.
**Unless registered**, your copy will not receive updates and will not exploit the services of the [Software].

Termination of a subscription-based software application services will be performed sending a termination notice to the email address you have indicated in your subscription or registration form.
It is your duty to keep this information updated.
Failure to deliver the termination notice shall not impact our right to terminate the subscription.
Termination will not affect anyway the subscription for the period you have already paid for.

## FileZilla CLI and FileZilla Pro CLI

FileZilla CLI and FileZilla Pro CLI can be used only on a command line interface (terminal) and have no Graphical User Interface.
FileZilla CLI and FileZilla Pro CLI are **proprietary applications**.
You have only the rights established by these Terms and Conditions and **not** those granted by the GNU GPL.

## FileZilla Pro Enterprise Server

FileZilla Pro Enterprise Server is an FTP/FTPS and SFTP server with a Graphical User Interface for configuration.
FileZilla Pro Enterprise Server is a **proprietary application**.
You have only the rights established by these Terms and Conditions and **not** those granted by the GNU GPL.

## License
[GPL]: #license

FileZilla Pro is based on FileZilla, an open source application with similar functionalities.
Both applications are normally distributed under the GNU GPL license ("GPL").
In certain cases we might not be distributing the [Software] under the GPL conditions, but in any event (**except for FileZilla CLI, FileZilla Pro CLI and for FileZilla Pro Enterprise Server** and for possible new future applications) you have the right to receive a complete set of the corresponding source code of the same app for a maximum of three years since you have obtained the object code, at no additional price and provided that you reimburse reasonable costs.
This is a permanent and irrevocable offer.


## Limits of GPL

While the [GPL] covers the [Software], where applicable, it does not cover the online services that the [Software] is designed to work with.
Please be reminded therefore that [Software] not being compiled by FileZilla and in certain case not activated, including self-compiled versions, will not have the necessary codes to complete the registration process and ‒ albeit fully functional and without missing features or other impairments ‒ they will not interact with certain remote services that are necessary to fully benefit from the subscription.
This will not prevent you from setting up other services that you own and provide, with other activation information, and add it to the GPL'd code.

## Your rights in case of proprietary licensing

If you have received a copy of the [Software] under the [GPL], use, copy, distribution, modification, inspection of the code and in general your copyright license are regulated by the [GPL], which will prevail over these terms and conditions for the scope of licensing, apart from the limitations in the [Limits of GPL] section.
If you have received this copy under a proprietary license (for instance, from Apple's App Store and in all cases FileZilla CLI, FileZilla Pro CLI and FileZilla Pro Enterprise Server), your license is entirely governed by the terms of license as in the [EULA] section, in addition to these Terms and Conditions in case of purchase from these facilities.

Unless otherwise expressly agreed in your purchase title, you have the right to register and activate the Software on up to 3 devices (**except for [FileZilla Pro - FTP and Cloud](https://apps.apple.com/us/app/filezilla-pro-ftp-and-cloud/id1298486723?mt=12)**, that can be installed on as many devices as per stores’ standard terms), or the different number in your purchase title, provided that they are all used by the same individual user and not shared with other individuals.
For the sake of clarification, the scope of permitting more than one install is to allow an individual to use the same application on more than one device and not to permit multiple users to share the same license: if the [Software] is used by more than one individual, you must purchase as many licenses as the users, even if they share the same machine.
Once a copy is de-registered from a device, it will continue working -- and you have the right to use it -- only as described in the [Limits of GPL] section.

## Ownership

Save for the right to use the Software and the Documentation expressly provided for in this document, You agree and acknowledge that all title to and rights in the the Software, their components, structure, databases, source code or design, and in the documentation, including without limitation all copyright trademarks, trade secrets, patents, and all other intellectual or industrial property rights and other confidential or proprietary information contained therein remain the property of Business Follows or its licensors.

## Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AND PROVIDED THAT LIABILITY SHALL NOT BE EXCLUDED OR LIMITED IN RESPECT OF MALICIOUS INTENT OR GROSS NEGLIGENCE, COPYRIGHT HOLDERS HEREBY EXCLUDE ALL LIABILITY IN RESPECT OF:

a) ANY LOSS, DAMAGES, CLAIMS OR COSTS WHATSOEVER INCLUDING ANY CONSEQUENTIAL, INDIRECT OR INCIDENTAL DAMAGES, ANY LOST PROFITS OR LOST SAVINGS, ANY DAMAGES RESULTING FROM BUSINESS INTERRUPTION, OR CLAIMS BY A THIRD PARTY, EVEN IF A COPYRIGHT HOLDERS REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS, DAMAGES, CLAIMS OR COSTS.

b) DAMAGES, CLAIMS OR LIABILITIES ARISING OUT OF ANY OF THE FOLLOWING:

    I) THE CONTENT (INCLUDING WITHOUT LIMITATION ITS NATURE OR ANY INTELLECTUAL PROPERTY RIGHTS THEREIN) AND/OR ANY OTHER DATA, IMAGES, VIDEOS OR SOUNDS WHATSOEVER THAT THE LICENSEE MAY ACCESS OR TRANSMIT USING THE SOFTWARE;

    II) LIABILITY TO ANY EMPLOYER, PRINCIPAL, CLIENT, LESSOR OR PROVIDER OF COMPUTER EQUIPMENT OR FACILITIES, ARISING OUT OF THE INSTALLATION OF OR USE OF THE SOFTWARE;

    III) ANY CHARGES WHICH THE LICENSEE MAY INCUR TO ANY TELECOMMUNICATIONS SERVICE OR NETWORK.

WE EXPRESSLY EXCLUDE ALL LIABILITY IN CONNECTION WITH ANY THIRD PARTY APPLICATIONS OR THIRD PARTY COMPONENTS THAT MAY BE INCLUDED WITHIN THE SOFTWARE, OR YOUR USE THEREOF.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY AND THAT OF ITS AFFILIATES AND SUPPLIERS UNDER OR IN CONNECTION WITH THIS LICENSE AGREEMENT WILL BE LIMITED IN ANY CASE TO THE AMOUNT PAID FOR THE SOFTWARE, IF ANY, OR, IF HIGHER, TO THE MINIMUM AMOUNT STIPULATED BY A COMPULSORY LAW.

## Consumer rights

**If you act as a consumer** under European Law, you have certain rights.

- As you are allowed to start using FileZilla Pro, FileZilla CLI, FileZilla Pro CLI and FileZilla Pro Enterprise Server since its purchase, you will **not have** the right to **withdraw** from the agreement once your copy has been registered.
However, should you decide to terminate the contract *before the registration* of FileZilla Pro, FileZilla CLI, FileZilla Pro CLI and FileZilla Pro Enterprise Server, you must follow the procedure show on the website to return your product within **30 days after your purchase**.
If you have purchased your copy earlier than 30 days ago, return and reimbursement is not possible any more.
- You have a 2 years statutory warranty for defects or lack of conformance in your products.

# Applicable law and jurisdiction

The law of England and Wales shall govern the interpretation, execution, performance, termination and in general all aspects deriving from or pertaining to this Agreement, including its validity and this very clause.

Any controversy which cannot be amicably resolved by the parties shall be exclusively decided by the relevant Court having jurisdiction for the City of Milano, Italy. This jurisdiction clause shall not affect the right of a Consumer to be only summoned before the Court having jurisdiction in their domicile.

# Data protection notice

What follows is the **data protection notice** of FileZilla Pro.

Your data will be kept by FileZilla Pro, whose data are at the bottom of this file.
Your data will be kept for the purposes of complying with the contractual obligations now undertaken.
Therefore the legal basis of the processing is to perform a contract where you are a party.
In addition, data are processed to provide evidence of the correct use and in general of compliance with contractual and legal obligation, therefore in the FileZilla Pro own interest, including to send to you relevant information about your use of the [Software] and to provide you with news and updates about the [Software], including through email communication.
You can **opt to stop** receiving these updates at any time, but this will not affect previous mailing.

Your data will not be shared with other parties without your consent, unless in order to comply with the local legislation.
Your data are collected by the facility you are obtaining the key from.
Your data will be kept with us, under our control, for a maximum of **two years** after your subscription has expired or until you have title to otherwise receive updates of the [Software] in case of purchase; in any case your data will be kept for a maximum of ten years since our last interaction for the exclusive scope of defending FileZilla Pro's rights.

Providing data is compulsory to complete the agreement.
You might not provide data which are not marked as mandatory, but you might miss opportunities and useful information.

You have the right to obtain more information about your data collected by FileZilla Pro and a copy of them upon paying reasonable processing fees, and to obtain portability to another platform.
For any inquiry, please contact privacy@filezillapro.com.
You also have the right to correct your data and to demand immediate erasure of them, unless they are required to defend FileZilla Pro's rights or there is an interest by FileZilla Pro to process them.
No data will be exported or used to take automated decisions.
You have the right to object against the processing and seek redress from an independent supervising authority.

In order to provide you with the best user experience and keep our products up-to-date, our software products include a feature that regularly checks for the availability of new versions.
To perform these version checks, our products establish a connection with our release server located on filezilla-project.org.
Please note that during these checks, we do not collect or store any personally identifiable information such as your IP address or associate it with your registration keys.
For the purpose of clarity, we maintain server logs for a limited period of time and in an anonymized form.
Our server logs are retained solely to ensure the integrity and security of our systems.
We prioritize the privacy and security of our users and adhere to strict data protection practices.

# Business Follows Data

|                                  |     |
| -------------------------------- | --- |
| Business Follows Srl             |     |
| Piazza S.Giovanni in Laterano 26 |     |
| 00184 Roma                       |     |
| partita IVA /CF 13849901007      |     |
| info@businessfollows.com         |     |


[^software]: FileZilla<sup>®</sup> is a Trademark of Tim Kosse.
FileZilla Pro<sup>®</sup> is a registered trademark of Tim Kosse and Business Follows srl

[software]: #define-software
[documentation]: #define-documentation 
